Lucy is a partner in the firm's Washington, DC office. Lucy counsels financial institutions and others in complying with federal consumer financial laws and prohibitions against unfair, deceptive, or abusive trade practices. She is an experienced advocate and litigator, representing clients in government investigations, examinations, and enforcement actions before federal and state agencies, in particular the Consumer Financial Protection Bureau, Federal Trade Commission, U.S. Department of Justice, and state AG offices. Lucy chairs Hudson Cook's Government Investigations, Examinations, and Enforcement Practice Group. Lucy also currently serves as the court-appointed monitor in Wells Fargo Bank's settlement with the United States Trustee Program of the Department of Justice (see www.WFIndependentReview.com).
From 2011 to 2014, Lucy served as a Deputy Enforcement Director at the Consumer Financial Protection Bureau, where she was responsible for overseeing investigations and litigation relating to consumer financial products and services, including credit cards, mortgage origination, mortgage servicing, payday lending, debt collection, credit reporting, and debt settlement.
From 2010 to 2011, Lucy served as a founding member of the CFPB Implementation Team that organized the CFPB after passage of the Dodd-Frank Act. She helped stand up the Bureau's enforcement, supervision, and other functions.
Before the CFPB, Lucy worked at the Federal Trade Commission for over 20 years in a variety of leadership positions, including as Assistant Director for Financial Practices and as Assistant to the Director of the FTC's Bureau of Consumer Protection. At the FTC, Lucy had extensive experience in law enforcement investigations, consent negotiations, and litigation; rulemaking; and public policy development in the areas of financial services, marketing, and advertising. Lucy is the Recipient of 2008 Chairman's Award, the FTC's highest award. Prior to the FTC, Lucy was a litigation associate with Betts, Patterson & Mines in Seattle, Washington.
Lucy is a frequent speaker on a variety of consumer financial services law topics. Speaking engagements include the American Financial Services Association (AFSA), the Mortgage Bankers Association (MBA), the Consumer Bankers Association (CBA), the American Bar Association (ABA), the Consumer Data Industry Association (CDIA), and numerous other national programs.
Lucy is licensed to practice in the state of Washington and the District of Columbia.
Lucy received her law degree in 1986 from Hastings College of the Law and her B.A. from University of Santa Clara.
Hastings College of the Law, San Francisco, California, J.D., 1986.
University of Santa Clara, Santa Clara, California, B.A., 1983.
Chair, American Bar Association, Section of Business Law, Consumer Financial Services Committee, Federal/State Trade Practices Subcommittee.
Member, Washington State Bar Association and District of Columbia Bar Association.
MBA Legal Issues and Regulatory Compliance Conference, May 2017. Speech: Individual and Executive Liability and Regulatory Reach.
Consumer Financial Services Conference, April 2017. Speech: When the Government Comes Calling.
Hudson Cook Webinar, February 15, 2017: The Federal Trade Commission Under the Trump Administration: Past, Present, and Future.
ABA Section of Antitrust Law, December 14, 2016. Speech: The Real Impact of the DC Circuit's Decision in PHH v. CFPB.
ACI's Forum on Mortgage Servicing Compliance, December 1, 2016. Speech: Compliance Checklist for CFPB Examinations.
Bloomberg BNA Banking Daily, October 31, 2016. Article: "CFPB Dealt Major Setback in How Far Back it Can Pursue UDAAP Claims"
FiSCA Annual Conference, October 2016. Speech: Navigating the CFPB's Exam and Enforcement Process.
MBA Regulatory Compliance Conference, September 2016. Speech: Planning for CFPB Exams.
MBA Legal Issues and Regulatory Compliance Conference, May 2016. Speech: Litigation - Addressing Enforcement Actions.
Bloomberg BNA Banking Daily, May 23, 2016. Article: "BNA INSIGHT: Now It's Real - No Statute of Limitations for CFPB UDAAP Claims"
ACI's National Forum on Residential Mortgage Litigation & Regulatory Enforcement, April 2016. Speech: PHH Litigation and the CFPB Enforcement Process.
CBA Live 2016, March 2016. Speech: CFPB GPS: What Directs the Bureau and Where it's Going?
ABA Business Law Section, January 2016. Speech: Remedies and Fines in Government Enforcement Actions.
Bloomberg BNA Banking Daily, Jan. 19, 2016. Article: "BNA INSIGHT: How Far Back Can the CFPB Go in Pursuing UDAAP Claims?"
Capital One Specialty Finance Lender Group Event, November 2015. Keynote Speaker.
Conference on Consumer Finance Law, November 2015. Speech: CFPB Administrative Appeals.
ABA Business Law Section, September 2015. Speech: Review of the CFPB's Consumer Complaint Database.
CoreLogic Risk Summit, Credit Client Counsel, July 2015. Speech: Regulatory Update.
Consumer Financial Services Conference, June 2015. Speech: Adapting to "UDAAP": Avoiding Trouble With Government Enforcers.
Business Law Today, June 2015. Article: "CFPB and FTC Take Different Approaches in Mobile Cramming Cases."
National Automotive Finance Association Conference, May 2015. Speech: Federal Regulatory Developments.
ACI Conference, Residential Mortgage Litigation & Regulatory Enforcement, April 2015. Speech: The CFPB's Far Reaching Impact.
CCIA Annual Meeting, April 2015. Speech: CFPB, OCC and CCIA Member Products: Future Predictions.
ABA Business Law Section, April 2015. Speech: The Latest in Unfair and Deceptive Practices.
CDIA Teleseminar, March 2015. Speech: Management and Oversight of Service Providers.
CFSA Annual Meeting, March 2015. Speech: The Countdown to the CFPB Payday Lending Rulemaking.
AFSA Law Committee Meeting, January 2015. Speech: Securitization Market.
ABA Business Law Section, January 2015. Panel Moderator: Service Provider and Vendor Management Compliance Issues in Light of Recent CFPB and FTC Actions.
Hudson Cook Webinar, December 2014. Speech: CFPB and FTC Developments in Debt Collection.
ABA Consumer Banking Panel, November 2014. Speech on CFPB Enforcement.
AFSA Annual Meeting, October 2014. Luncheon Speaker on CFPB topics.
Hudson Cook Webinar, October 2014. Speech: CFPB Enforcement and the Auto Finance Market.
AON Integramark Legal-Regulatory Seminar, October 2014. Speech: An Inside View of the CFPB's Office of Enforcement.