Events

November 11, 2026

Consumer Disputes: The New Frontier

Rebecca E. Kuehn

Wednesday, November 11th

Consumer Disputes: The New Frontier

Tenant ScreeningMortgage

10:45 AM - 11:30 AM

La Salle (Main) Ballroom A

GENERAL SESSION

Description

Consumer disputes are increasing in both volume and complexity. As regulators, lawmakers, plaintiffs' attorneys, and consumer advocates place greater scrutiny on dispute handling, consumer reporting agencies and furnishers face growing expectations for accuracy, efficiency, and compliance.

This session will explore:

  • Trends driving the increase in consumer disputes
  • The evolving regulatory landscape in California, New York, Washington, D.C., and beyond
  • How technology is enabling disputes to be generated at scale
  • Ways automation and technology are improving dispute processing and reasonable investigations
  • Best practices for managing risk while meeting regulatory expectations

You'll leave with a better understanding of today's dispute environment and practical insights into balancing compliance, operational efficiency, and consumer trust.

Speakers
• Michelle L. Macartney, Managing Partner, Bridgeforce
• Rebecca E. Kuehn, Partner, Hudson Cook, LLP

Speakers

Hudson Cook, LLP provides articles, webinars and other content on its website from time to time provided both by attorneys with Hudson Cook, LLP, and by other outside authors, for information purposes only. Hudson Cook, LLP does not warrant the accuracy or completeness of the content, and has no duty to correct or update information contained on its website. The views and opinions contained in the content provided on the Hudson Cook, LLP website do not constitute the views and opinion of the firm. Such content does not constitute legal advice from such authors or from Hudson Cook, LLP. For legal advice on a matter, one should seek the advice of counsel.