Lucy is a partner in the firm's Washington, DC office. Lucy counsels financial institutions and others in complying with federal consumer financial laws and prohibitions against unfair, deceptive, or abusive trade practices. She is an experienced advocate and litigator, representing clients in government investigations, examinations, and enforcement actions before federal and state agencies, including the Consumer Financial Protection Bureau, Federal Trade Commission, U.S. Department of Justice, and state AG offices. Lucy chairs Hudson Cook's Government Investigations, Examinations, and Enforcement Practice Group.
From 2011 to 2014, Lucy served as a Deputy Enforcement Director at the Consumer Financial Protection Bureau, where she was responsible for overseeing investigations and litigation relating to consumer financial products and services, including credit cards, mortgage origination, mortgage servicing, payday lending, debt collection, credit reporting, and debt settlement.
From 2010 to 2011, Lucy served as a founding member of the CFPB Implementation Team that organized the CFPB after passage of the Dodd-Frank Act.
Before the CFPB, Lucy worked at the Federal Trade Commission for over 20 years in a variety of leadership positions, including as Assistant Director for Financial Practices and as Assistant to the Director of the FTC's Bureau of Consumer Protection. At the FTC, Lucy had extensive experience in law enforcement investigations, consent negotiations, and litigation, in the areas of financial services, marketing, and advertising. Lucy is the Recipient of 2008 Chairman's Award, the FTC's highest award. Prior to the FTC, Lucy was a litigation associate with Betts, Patterson & Mines in Seattle, Washington.
Lucy is honored to be a Fellow of the American College of Consumer Financial Services Lawyers, "a professional association of lawyers particularly skilled and experienced in handling consumer financial services matters and dedicated to the improvement and enhancement of the skill and practice of consumer financial services law and the ethics of the profession."
Lucy is a frequent speaker and author on a variety of consumer financial services law topics. Speaking engagements include the American Financial Services Association (AFSA), the Mortgage Bankers Association (MBA), the Consumer Bankers Association (CBA), the American Bar Association (ABA), the Consumer Data Industry Association (CDIA), and numerous other national programs.
Lucy is licensed to practice in the state of Washington and the District of Columbia.
Hastings College of the Law, San Francisco, California, J.D., 1986.
University of Santa Clara, Santa Clara, California, B.A., 1983.
Chair, American Bar Association, Section of Business Law, Consumer Financial Services Committee, Federal and State Trade Practices Subcommittee (three-year term expiring Fall 2018)
Member, Washington State Bar Association and District of Columbia Bar Association
Fellow, American College of Consumer Financial Services Lawyers
ABA Business Law Section, September 14, 2018, Speech: Meet the Federal UDAAP Regulators
American Bar Association, Section of Business Law, Consumer Financial Services Committee Newsletter, August 2018, Article: The CFPB's Eventful Year: Key Developments Before and After Rich Cordray's Resignation
Law360, June 18, 2018, Article: FTC in Full Force: What to Expect From New Leadership
Auto Finance Performance & Compliance Summit, May 9, 2018. Speech: State & Local Regulators' Roundtable
Financial Services Conference, April 24, 2018. Speech: Practical Tips for Exam Preparation
ABA Business Law Section, April 13, 2018. Speech: Charting the CFPB's Evolving Regulatory Authority and Best Practices for Engaging with its Supervisory and Enforcement Functions
U.S. Chamber of Commerce, March 23, 2018. Speech: CFPB: Past, Present, and Future
Hudson Cook Webinar, February 7, 2018: State of (Regulatory) Play: How New Leadership at the CFPB is Changing Financial Regulation
AFSA Consumer Finance Compliance Symposium, January 30, 2018. Speech: Conscience Uncoupling - the Bureau After Cordray
Compli Webinar, January 25, 2018: 2018 Predictions: Fair Lending in the Trump Era
Center for Auto Finance Excellence, December 2017, Podcast: "Cordray Successor Confusion Placed a 'Cloud' Over the CFPB"
November 2017, Article: "Rich Cordray's Legacy and the Future of the CFPB," appearing in various publications
CRA and Fair Lending Colloquium, November 6, 2017. Speech: Reverse Engineering a Compliance Program from Consent Decrees, Enforcement Actions and More
AFSA State Government Affairs Meeting, October 24, 2017. Speech: Attorney General Enforcement Actions
Hudson Cook Webinar, October 18, 2017: State AGs: Enforcement Beyond the CFPB
Law360, July 2017, Article: "A Chat With FTC's Thomas Pahl"
AFSA Law Committee Meeting, May 22, 2017. Speech: CFPB Rulemaking and Enforcement
Bloomberg BNA Banking Daily, May 22, 2017. Article: "CFPB Faces Increasing Challenges to Its Authority to Investigate Violations of Consumer Financial Laws"
MBA Legal Issues and Regulatory Compliance Conference, May 2017. Speech: Individual and Executive Liability and Regulatory Reach
Consumer Financial Services Conference, April 2017. Speech: When the Government Comes Calling
Hudson Cook Webinar, February 15, 2017: The Federal Trade Commission Under the Trump Administration: Past, Present, and Future
ABA Section of Antitrust Law, December 14, 2016. Speech: The Real Impact of the DC Circuit's Decision in PHH v. CFPB
ACI's Forum on Mortgage Servicing Compliance, December 1, 2016. Speech: Compliance Checklist for CFPB Examinations
Bloomberg BNA Banking Daily, October 31, 2016. Article: "CFPB Dealt Major Setback in How Far Back it Can Pursue UDAAP Claims"
FiSCA Annual Conference, October 2016. Speech: Navigating the CFPB's Exam and Enforcement Process
MBA Regulatory Compliance Conference, September 2016. Speech: Planning for CFPB Exams
MBA Legal Issues and Regulatory Compliance Conference, May 2016. Speech: Litigation - Addressing Enforcement Actions
Bloomberg BNA Banking Daily, May 23, 2016. Article: "BNA INSIGHT: Now It's Real - No Statute of Limitations for CFPB UDAAP Claims"
ACI's National Forum on Residential Mortgage Litigation & Regulatory Enforcement, April 2016. Speech: PHH Litigation and the CFPB Enforcement Process
CBA Live 2016, March 2016. Speech: CFPB GPS: What Directs the Bureau and Where it's Going?
ABA Business Law Section, January 2016. Speech: Remedies and Fines in Government Enforcement Actions
Bloomberg BNA Banking Daily, Jan. 19, 2016. Article: "BNA INSIGHT: How Far Back Can the CFPB Go in Pursuing UDAAP Claims?"
Capital One Specialty Finance Lender Group Event, November 2015. Keynote Speaker
Conference on Consumer Finance Law, November 2015. Speech: CFPB Administrative Appeals
ABA Business Law Section, September 2015. Speech: Review of the CFPB's Consumer Complaint Database
CoreLogic Risk Summit, Credit Client Counsel, July 2015. Speech: Regulatory Update
Consumer Financial Services Conference, June 2015. Speech: Adapting to "UDAAP": Avoiding Trouble With Government Enforcers
Business Law Today, June 2015. Article: "CFPB and FTC Take Different Approaches in Mobile Cramming Cases"
National Automotive Finance Association Conference, May 2015. Speech: Federal Regulatory Developments
ACI Conference, Residential Mortgage Litigation & Regulatory Enforcement, April 2015. Speech: The CFPB's Far Reaching Impact
CCIA Annual Meeting, April 2015. Speech: CFPB, OCC and CCIA Member Products: Future Predictions
ABA Business Law Section, April 2015. Speech: The Latest in Unfair and Deceptive Practices
CDIA Teleseminar, March 2015. Speech: Management and Oversight of Service Providers
CFSA Annual Meeting, March 2015. Speech: The Countdown to the CFPB Payday Lending Rulemaking
AFSA Law Committee Meeting, January 2015. Speech: Securitization Market
ABA Business Law Section, January 2015. Panel Moderator: Service Provider and Vendor Management Compliance Issues in Light of Recent CFPB and FTC Actions
Hudson Cook Webinar, December 2014. Speech: CFPB and FTC Developments in Debt Collection
ABA Consumer Banking Panel, November 2014. Speech on CFPB Enforcement
AFSA Annual Meeting, October 2014. Luncheon Speaker on CFPB topics
Hudson Cook Webinar, October 2014. Speech: CFPB Enforcement and the Auto Finance Market
AON Integramark Legal-Regulatory Seminar, October 2014. Speech: An Inside View of the CFPB's Office of Enforcement